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Electronic signatures and intelligent agreement management

Docusign

Docusign makes software for creating, signing and managing business agreements. Its Intelligent Agreement Management platform builds on its eSignature business, extending from collecting signatures to automating contract processes and putting agreement data to work. eSignature lets teams send, sign and track documents; Contract Lifecycle Management automates the contract lifecycle; and Agreement Manager helps users find, analyze and act on agreements. These tools serve departments including sales, legal, procurement and HR.

Agreement intelligence depends on extracting the business terms inside documents. Contract tables make that difficult: merged cells, nested layouts, inconsistent formatting and tables spanning multiple pages can obscure the relationships between terms and values. Docusign’s contract table extraction work addresses practical questions such as which notification obligations apply after a service outage, what hourly rate a contractor agreed to, or how pricing provisions across exhibits affect a vendor renewal. Turning these tables into structured, queryable data helps teams retrieve terms that would otherwise require manual review.

Docusign integrates NVIDIA Nemotron Parse, an open vision-language model built for document understanding, into its layout detection and optical character recognition pipeline. The model uses document structure and semantics to interpret and reconstruct complex tables, and Docusign serves it through vLLM within its own environment, keeping sensitive agreement data there. The company tested the integration against real enterprise contracts to capture formatting variations, inconsistent table structures and mixed-language content. Its retained announcement describes table extraction in Agreement Manager as accepting beta customers, with general availability and a dedicated public API still forthcoming; it does not report a numerical accuracy result.

Docusign serves both small businesses and enterprises. Its company website reports 1.9 million-plus paying customers, use in more than 180 countries and over 1,000 pre-built integrations. Alongside those integrations, its existing APIs let developers incorporate Docusign technologies into other applications, connecting agreement workflows with the systems businesses already use.

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Company sources · checked 2026-09-18