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I Monitored Crime Audio. Voice Agents Scare Me More. — Sumanyu Sharma, Hamming AI
Sumanyu Sharma argues that voice-agent failures can spread widely because centralized prompts and architectures affect many users. Drawing on crime-audio monitoring and a failed appointment booking, he recommends a continuous cycle of discovering failures, prioritizing their frequency and severity, testing fixes, checking regressions, and monitoring…
Sumanyu Sharma