Bio, Work & Ideas

Venky B

Conference affiliation: Plivo

Venky B was identified by Plivo as its co-founder and CEO in 2022 and is credited with a Plivo affiliation in his recorded voice-agent talk. The talk examines production challenges, including response latency and collecting caller information as structured, typed fields.

1 conference talk

26:46

5 Voice Agent Failure Modes You'll Hit in Week One — Venky B, Plivo

Venky B discusses how voice agents fail when moving from demos to production. He recommends balancing latency, cost and model capability; cleaning unreliable transcripts; collecting data through typed, validated fields with field-level evaluations; and normalizing model output before speech synthesis. Turn detection and interruption handling receive only…

Venky B

References

ai.engineer/talks/vblnYHzBgS4-5-voice-agent-failure-modes-youll-hit ↗