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Arundeep Nagaraj

Conference affiliation: Head of Customer Success · Kiro (AWS) · 2026

Arundeep Nagaraj is head of customer success for Kiro, AWS’s coding agent, and leads its solutions architecture work. He has built features that help developers get started with Kiro and runs kiro.dev, from choosing what to publish to maintaining the infrastructure that serves it.

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From contact-center support to AWS Amplify

Arundeep’s career spans more than 15 years across Cisco and AWS. In 2015, he worked on Cisco’s Technical Assistance Center team for Unified Contact Center Express, supporting customers and partners and developing training for engineers. In one deployment discussion, an administrator wanted agents to handle only email and chat. Arundeep explained why phones still figured in the setup. The administrator could limit an agent’s channels to email and chat, but assigning that agent to the contact center still required a registered phone.

As developer experience manager for AWS Amplify, Arundeep helped front-end developers work through architecture decisions. He also mentored developers contributing to Amplify itself. In 2022, he and Chris Bonifacio worked with Major League Hacking fellows who built a full-stack app before taking on Auth and Storage issues in Amplify’s JavaScript and documentation repositories. When a fellow spotted a gap in the documentation while building the app, Arundeep encouraged the fellow to propose the fix.

Two guides Arundeep coauthored show how a configuration choice changes what an application can do.

  • Looking up a movie by its IMDb number. With Chris Bonifacio and René Brandel, Arundeep showed how a movie catalog could keep its existing IMDb numbers as primary keys in Amplify DataStore. An app that knew a movie’s IMDb number could retrieve the record directly. The authors then showed what changes with a composite key. When several fields together identify a movie, a lookup for that record needs each part of the key.
  • Reading an API response across domains. In 2024, Arundeep and Anil Maktala addressed a case where an AppSync GraphQL API works, yet the browser prevents an app on another domain from reading its response. In their Amplify and AppSync guide, they routed requests through CloudFront and used the AWS Cloud Development Kit to configure cross-origin response headers. Developers could inspect the deployment code to see which web origins a browser would allow to read the response. Access to the underlying API had separate controls.

Approving a coding agent for use

At Kiro, Arundeep writes for security and procurement teams deciding whether a coding agent may process proprietary source code and architecture documents. With Jay Raval and Krishna Parab, he explained how reviewers can check Kiro’s coverage under AWS’s ISO/IEC 27001:2022 certification. The certificate identifies the scope of AWS’s audited information security management system. Assessing an application built with Kiro still requires examining that application’s design and code.

For their upcoming Kiro Crew workshop at AIE CODE 2026, Arundeep and Dan Kiuna plan to have developers build an agent that finds likely duplicate GitHub issues and posts its reasoning on a schedule. Persistent memory lets the agent skip issues it has already examined, and background agents can share the work on a large backlog. Developers will set the limits on what the agent may change in the repository before leaving it to run unattended.