← All speakers

Raghav Saboo is a machine learning engineer whose work spans search, personalization and language models. His 2026 AI Engineer conference biography identified him as a Staff Machine Learning Engineer and Tech Lead for Search & Personalization within DoorDash’s New Verticals business line, focused on scaling agentic and generative AI integrations in search and recommendation systems. Previously, at Amazon, he developed the first generation of large language models and distilled models for Alexa AI’s new language launches. Before Amazon, he worked as a machine learning consultant, building zero-to-one solutions for clients across multiple industries. He has publications in WSDM, SIGIR and RecSys, and holds a master’s degree from Duke University and combined BEng and MEng degrees from Imperial College London.

In his presentation on marketplace discovery at DoorDash, Saboo describes how semantic understanding helps systems distinguish shopper intent and constraints from engagement signals. He presents a pattern of performing expensive LLM reasoning offline and distilling it into representations and smaller models for efficient serving. The approach includes an offline relevance labeler trained from human seed labels, two-stage contrastive retrieval training, and a relevance tower alongside engagement objectives in ranking. He also explains learned hierarchical semantic IDs for catalog relationships, cold starts and inventory-grounded query reformulation; reusable consumer memory expressed as text, embeddings and graphs; and personalized collections generated from that memory and catalog semantics, with existing systems handling item hydration and ranking. He reports team results of a 2.3% improvement in retrieval relevance NDCG, 4–5% gains in ranking MRR, and early pets-category increases of nearly 1% in order rate and 6% in active users.

1 conference talk

Key ideas

Scroll to read ↓

DoorDash uses expensive reasoning offline to teach fast retrieval and ranking models what shoppers mean. Graded relevance labels, semantic IDs and reusable consumer memory then support everything from better search results to personalized store collections.

  • Graded relevance separates satisfying a shopper’s constraints from merely being popular or related. DoorDash uses offline LLM labels to teach that distinction to both retrieval and ranking.
    3:26 ↗
  • Two-stage retrieval training uses the first model’s mistakes to build a harder curriculum. Ranking adds an explicit relevance objective alongside clicks, add-to-cart events and conversion.
    6:46 ↗
  • Semantic IDs and consumer memory supply reusable meaning: catalog neighborhoods help with sparse items and query reformulation, while text, vectors and graphs make shopper context useful to different model types.
    11:05 ↗
  • Personalized collections combine offline LLM generation with existing item hydration and ranking. The broader architecture captures reasoning once and lets several fast serving systems benefit from it.
    19:29 ↗

References