Voice and chat agent testing and monitoring
Hamming AI
Hamming AI builds a testing and monitoring platform for voice and chat agents, serving engineering teams and enterprises deploying conversational AI in healthcare, financial services and other industries. Teams can generate scenarios from an agent’s prompt, simulate calls with accents, background noise and interruptions, and check whether tasks such as bookings actually complete. Adversarial tests probe prompt injection, policy violations and personal-data leakage; production failures can become regression tests for future releases.
Founder and CEO Sumanyu Sharma previously led data work at Citizen and worked as a Senior Staff Data Scientist at Tesla. Hamming began with AI evaluation infrastructure after incorporation in 2023, then shifted its focus to voice-agent QA in 2024. Its engineering approach examines the audio pipeline alongside conversation outcomes: turn-by-turn diagnostics capture timing and transcription, separate latency across speech recognition, language models and speech synthesis, and identify mishandled interruptions that may look normal in a transcript.
As of February 2026, the company reported processing more than 10 million minutes across over 10,000 voice agents in its QA workflows. Its Cisco partnership, announced in 2025, lets Webex AI Agent customers add Hamming’s testing, monitoring and red-teaming to their existing deployments. Hamming also offers SOC 2 Type II controls and business associate agreements for healthcare workflows involving protected health information.
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