AI Engineer Summit
November 12, 2026Main stage3 min read

Build the company around the agent, not a pilot project

Quinn Slack's obstacle was not getting permission to use an agent. He was the CEO. The difficulty was changing a company whose existing customers, roles, and operating habits had been built around something else.

Quinn SlackAmpCEO

Day 2 livestream · 7:55:24–8:14:10 on YouTube. The player starts and stops at this session’s boundaries.

Introduction

Quinn Slack's obstacle was not getting permission to use an agent. He was the CEO. The difficulty was changing a company whose existing customers, roles, and operating habits had been built around something else.

He begins with his early experience of a coding agent and the attempt to build Amp inside Sourcegraph. A small team could move quickly, but it still lived inside the expectations of a much larger enterprise company. His account of spinning Amp out is therefore an organizational argument: if agents change the cost and speed of work, the surrounding organization may need to change too.

Constraints can force a different operating model

Slack describes a small team unable, for a period, to hire as it normally would while the separation was being worked through. That limitation made broader ownership a necessity. People had to solve problems outside a narrow functional lane rather than route every need toward another department.

He is not presenting a controlled comparison between companies. This is an operator's explanation of the choices behind Amp. His central claim is that an agent product is difficult to differentiate through a static feature list alone. Features are copied quickly. A company must learn from users and ship improvements at a pace its structure can sustain.

The product and the organization reinforce each other. Agent threads hold useful context for work, support, and collaboration. Bringing another person into a thread can be more effective than reconstructing the problem in a separate communication channel. The work itself becomes something colleagues can inspect and continue.

8:04:05 ↗

Small changes make production informative

Slack's most provocative slide advocates pushing to main without conventional code review. Its supporting argument is not that verification no longer matters. It is that large batches, long waits, and detached approval can create their own risk.

Amp's deployment slide At 08:04:05, Slack reports roughly 130 deployments a day and about ten minutes from push to production. These are Amp's presented operating figures, not a recommendation to remove review from every system.

His example starts by adding logging to test whether the engineer understands a problem. A later change can run old and new behavior side by side. Once that comparison is understood, another small deployment can change the live path. The deployment is a step in learning, rather than a single final ceremony after a large implementation.

This makes observability and ownership central. Someone must notice what the change does and decide the next increment. Simply deleting a review requirement would not reproduce the feedback loop he describes.

Agents also expand what can be checked. Slack describes using them to examine interface behavior, including frame-by-frame visual issues, and to explore multiple design variations. The point is not to stop judging a result because a model produced it. It is to spend cheap generation and inspection on getting a better result.

Finish the support loop

A customer report can become a fix, but Slack pushes the sequence further. After fixing the issue, the team can apologize, issue credits when appropriate, search for other affected users, and contact them before they complain. That creates another source of feedback about the product.

The important move is connecting activities that often live in separate queues. Support learns what happened. Engineering changes the behavior. Logs identify the wider impact. Customer communication closes the loop. Agents make more of that sequence feasible for the person who owns the problem.

He extends the same idea to internal tools. A company may not need to reproduce an entire large SaaS product. It may need a small, well-integrated slice that fits its own work. An employee outside a conventional engineering role can build a useful payment or operational workflow rather than wait for a dedicated project team.

Broad ownership still needs a direction

Slack describes a company with few meetings and people who spend time with customers rather than depending on a separate product-management layer to translate all demand. Dictation and agent tools reduce friction in expressing intent and implementing it. The organization tries to preserve the energy of the person closest to a problem.

That model has tradeoffs. The talk does not establish that every company should remove specialist roles, adopt Amp's deployment policy, or rebuild its software stack. Its examples depend on a small team, an agent-native product, and people willing to own consequences across boundaries.

The useful question is narrower: which organizational delays still exist because producing and checking work used to be expensive? Slack's answer is to revisit those delays together, rather than insert a coding agent into an unchanged approval chain. Faster implementation matters most when the company can turn it into faster understanding, a better product, and a completed response to the customer.

Full transcript 432 timestamped passages

Machine-generated source transcript; recognition errors remain. Timestamps and subtitles use the selected source recording’s clock, not clip-relative time. Section links use cited source moments; sections without a verified moment return to the talk start.

7:55:24Hey y'all, I'm Quinn. Great to see you. You might want to come up in front a little more because I

7:55:28do, it's like an NBA game, have some swag and hats to give out. So if you're in the back and if you

7:55:33like hats, come on up. All right, as whatever, you know, that said, my name is Quinn Slack. I am

7:55:39one of the founders of AMP and had been at Sourcecraft before. I don't want to talk about AMP,

7:55:43though. I want to talk about really a personal story of how agents blew my mind and changed my

7:55:51life. There was a day when I walked outside and the birds were chirping more and the sky was bluer

7:55:56and how they changed my company and how I think they're going to change every company. And it's

7:56:01kind of frustrating sometimes to see friends and people I care about, companies I care

7:56:05about, really struggle with this. So we're going to go on a little bit of a roller coaster,

7:56:08but why don't we get started? I know it's almost dinner time. Anyone want some hats?

7:56:14Some AMP hats? All right. Here we go. I see people getting closer. There we go. All right.

7:56:22I hope I don't hit anyone.

7:56:25There we go.

7:56:28And over there.

7:56:30All right.

7:56:33Yeah, everybody gets a hat.

7:56:34Everybody gets a hat.

7:56:35Come up and find me after.

7:56:37All right.

7:56:38There was a moment in January of 2025 when I was just coding,

7:56:44and I wanted to see what if you just make an agent.

7:56:47This was before Claude Code, and it was like the dumbest stuff ever.

7:56:51It was like change its background color, but it just blew my mind when I saw an agent actually work for the first time

7:56:58it

7:56:58Ran commands it looked at itself. It gave itself some feedback loops that blew my mind and I

7:57:05Had this sense I think that everyone has when they first see an agent that

7:57:09Everything is going to change after that everything is going to change about how you build software

7:57:13I think we've all felt that everything is going to change about how you

7:57:16form companies to work on software and how you sell software, how you distribute software.

7:57:21All other work is going to change. And it was just an absolutely crazy, crazy moment.

7:57:27I was actually at the Frankfurt airport with Thorsten Ball on our team. He wrote that compiler

7:57:32book. Anyone who knows Thorsten on our team? Yeah, he's a cool guy. We were just like minds

7:57:40blowing at the Frankfurt airport. And we knew that everything was going to change. We didn't

7:57:43know where this was all going to go, but we just wanted to go. We just wanted to go run

7:57:47at it. So inside of Sourcegraph, which was a 200-person enterprise software company,

7:57:53I was the CEO, and we made code search, we decided to just start building this, to tune

7:57:58out everything else and just start building this thing, not go to sales calls, not go

7:58:04to like exec meeting, none of that stuff, just tune out all the distractions. And I

7:58:10I was in this position that I think a lot of people say,

7:58:13wow, I'm a software developer at a company,

7:58:15and I want to change.

7:58:16I want my company to be more AI forward, and I can't.

7:58:18I was a CEO, and in theory, I could change anything.

7:58:21I could change teams.

7:58:22I could say, you don't need to get pull request code review.

7:58:26You don't need to do any of the other processes we used to do.

7:58:29And yet, it was very hard.

7:58:32What we did is we ended up taking 20 people from the company,

7:58:35and inside of Sourcegraph still, we

7:58:38made a little team, the AMP team.

7:58:40And that's what we tried.

7:58:42So for those of you who are trying to push back against your company

7:58:44to try to make it more

7:58:46agent-friendly, I have a lot of sympathy

7:58:48for you, and I hope that you can take away some things from here.

7:58:51I know how hard

7:58:52it is. And also, have some

7:58:54empathy for your CEO, too. It's hard for them, too.

7:58:56This is a really hard kind of

7:58:58change and transformation. But we

7:59:00knew that there were some things that were going to change.

7:59:02And this all seems kind of obvious now, but back in

7:59:042025, early 2025,

7:59:06with this idea of enterprise ready,

7:59:08you do this thing and then you can build a sales team

7:59:10and go sell it.

7:59:11We knew that that was just going to totally die off.

7:59:14You had to be on the frontier.

7:59:16If you had a taste of success

7:59:19and then you started doing all the enterprise checklist bullshit

7:59:21to make the median enterprise buyer happy,

7:59:24your product was going to go obsolete in like three months.

7:59:28And the whole game had to change.

7:59:30Nothing mattered other than making it

7:59:32so that the people at these other companies

7:59:34loved your product and the CEO, the budget was infinite, and all bets were off.

7:59:39So we knew that.

7:59:40We didn't quite know all the challenges we'd run into.

7:59:45Also, in this world where agents can build a product or build a feature,

7:59:49how do you even think about differentiation?

7:59:51I mean, to this day, there's people who say, well, why is AMP better?

7:59:54Why is Claude Code better than Codex or whatever?

7:59:57And so many people are begging

8:00:00to have the answer in the form of, well, it's these three features.

8:00:02You know, AMP has orbs, which are really good cloud agents, and we have multiplayer.

8:00:07But the crazy thing is, you all know that if we can do that and if we prove it,

8:00:10then any of our competitors could as well.

8:00:13So, you know, why even play that game?

8:00:16Like, what does it even mean to build and sell software?

8:00:18Why would you go and hire a sales team?

8:00:20Why would you go and do anything in the traditional way if you don't even know what it's going to look like in a month?

8:00:25And if you don't even know how to describe differentiation,

8:00:26there's no sustainable differentiation.

8:00:29For AMP, people end up loving it.

8:00:31But you can even see Adam Wathen, who's the Tailwind guy.

8:00:37He loves AMP.

8:00:38But he's like, it's one of those things

8:00:39where you can't understand why it's good until you use it.

8:00:44Can you imagine having a whole product management team,

8:00:47a design team, an engineering team that's

8:00:49so disconnected from the actual customers, a whole company

8:00:52apparatus?

8:00:52if that's the best way that you can market a product.

8:00:55It's really tough.

8:00:57So we knew that we just had to change everything.

8:00:59And we rethought so many things

8:01:03because kind of unintentionally,

8:01:04we were under some weird constraints.

8:01:07We decided to spin out AMP.

8:01:09So for those of you who have been at a company,

8:01:11like a small, you know,

8:01:13you're on a small team in a company,

8:01:14you're trying to do things different,

8:01:15you're trying to be the startup within a startup,

8:01:17you probably have these fantasies of,

8:01:18let's just go off and start a new company.

8:01:20Well, we actually did that.

8:01:21We did the right thing by investors and employees, and everyone has ownership in both.

8:01:25But we actually spun out, and for a year, until last Friday, we couldn't hire anyone.

8:01:31We couldn't grant options.

8:01:32The legal spinoff process was a huge pain.

8:01:35And we were forced to make do with the 21 people that we brought over.

8:01:39We didn't have time in this crazy competitive environment to do...

8:01:43We couldn't move as slowly in order to do mandatory pull requests.

8:01:48We couldn't have meetings.

8:01:50We couldn't have our time be sucked up by enterprises

8:01:53that would need to take many months to decide on something.

8:01:55And so we were forced into this radically different way of working.

8:01:59And we also had this environment where every single person on the team

8:02:02has a huge stake in the company.

8:02:04And that skin in the game that you get,

8:02:06when AI makes it so you can operate with way less people,

8:02:09skin in the game, it's like this spiritual thing for the soul of great people.

8:02:14It makes them better at everything they do.

8:02:16It makes them grow faster.

8:02:17And so this is what we have seen.

8:02:19And this, I think, when you've seen a company that operates like this without any of that bullshit,

8:02:24it's obvious how companies like this are going to crush everyone else

8:02:27and how every company in the future is going to look a lot more like that.

8:02:31So, yeah, we spun AMP out, and we had to figure out a lot of new ways of working with these constraints

8:02:38that we had no idea that we were going to be under.

8:02:40And we couldn't hire, as I said.

8:02:43So as a result, while our, this is a log chart, by the way,

8:02:46while all the other big competitors in the space

8:02:48were growing and building old-fashioned companies

8:02:50in order to go and exploit this amazing technology of AI,

8:02:54we had to stay at 21 people.

8:02:56But that was awesome because it was a forcing function

8:02:57for us to work differently and to figure out

8:02:59how can you do so much more with an agent

8:03:01where we couldn't hire people.

8:03:04There was actually one guy who was like,

8:03:05I don't care that I can't get options for like eight months

8:03:08and I'm going to come join, and Hamish is pretty awesome.

8:03:12So I want to talk about the ways in which we built AMP,

8:03:14which is our agent product,

8:03:17around the way that these constraints forced us to work

8:03:20and how we grew up around the agent here.

8:03:25We got rid of all of the other tools.

8:03:27We got rid of all of the other things you got to check.

8:03:29Obviously not JIRA.

8:03:30No task tracking.

8:03:32We don't have a support system.

8:03:33Everything we do in the agent.

8:03:35In AMP, they're called threads.

8:03:37We even communicate in the agent.

8:03:39You can say, you know, I made a,

8:03:41something's bad in the product.

8:03:42Let's do it.

8:03:43The agent can listen to everything,

8:03:44and then go fix it.

8:03:46If you're in like a local agent that runs on your laptop,

8:03:50you can't bring someone else in

8:03:51if you realize you're in over your head.

8:03:53Really valuable.

8:03:54We push way too often.

8:03:56And I want to show, you know,

8:03:58how we actually reduce the risk here.

8:04:00Because you might say, let me start that again.

8:04:02You might say, well, if you're pushing constantly,

8:04:04then how do you not take down the site all the time?

8:04:07And the difference is when you can push

8:04:10and you can do it any time of day just by yourself,

8:04:13you can chunk up your work into way smaller pieces.

8:04:16Before you're going and doing a big change,

8:04:18you can go and say, let me add the logging

8:04:20to make sure that my understanding,

8:04:21the agent's understanding of the system is correct.

8:04:23Let me push a little change, a little change,

8:04:25and then the agent can monitor it for an hour,

8:04:27then push the next change.

8:04:28You can run a whole shadow system side by side

8:04:31with the old system to see,

8:04:32does it compute the exact same results in every single case?

8:04:35And that way of working actually reduces the risk

8:04:39because by the time you finish the old way of doing it,

8:04:42And the pace that things have to move these days

8:04:44and what your customers expect,

8:04:46you've probably forgotten what you're building,

8:04:47and it just totally sucks.

8:04:50Let me give us some more hats.

8:04:51Who wants some more hats?

8:04:53All right.

8:04:54There we go.

8:04:55Sorry.

8:04:56The one guy who's on his laptop.

8:04:57That's a lesson, right?

8:05:00There we go.

8:05:01All right.

8:05:04Another thing is making it so the agent is able

8:05:08to irrefutably prove what the thing that's building is correct.

8:05:13There's a lot of ways I can do this. Turns out they're really good at proving these things.

8:05:17So if you're trying to remove like jitter in the UI, make sure that when you load

8:05:20it's like nice and crisp. You can ask the agent to do something that no human would ever have

8:05:24the patience to do, which is take every single frame and compare them visually. And that's what I did

8:05:29here. You can ask the agent to go make a

8:05:32ton of different versions of something. You can never ask a human to like, you know,

8:05:36if you ask a designer, go make nine iterations or nine styles of this. They're going to get really annoyed.

8:05:41I know because I've worked with designers,

8:05:42and I know they don't like that.

8:05:43But for the agent, yeah, you can have it

8:05:46make a ton of different things.

8:05:47This is the waveform for dictation in AMP.

8:05:50And this is one of the solutions of people who say,

8:05:52I don't like waiting on my agent.

8:05:54They're asking for one thing at a time.

8:05:56And then they say, make this little change.

8:05:58You shouldn't do that.

8:05:58Go have it make a ton of things at once,

8:06:00and you're going to get a lot more done.

8:06:04We have this magical system where if you report a bug in AMP,

8:06:07has anyone here reported a bug in AMP?

8:06:09All right.

8:06:10Cool.

8:06:11I apologize for the bug,

8:06:13but we have a system that is a full loop

8:06:17where when you report a bug,

8:06:19we will fix it, of course.

8:06:22You know, Android app.

8:06:24We'll fix it, obviously, with the agent.

8:06:26I think everyone does that now.

8:06:28Mostly everyone.

8:06:29A lot of times still,

8:06:29the engineers are different from the support team,

8:06:31which is kind of crazy.

8:06:33We'll send an email to the person thanking them.

8:06:35We give them free credits,

8:06:36which is always kind of nice.

8:06:38I think it sucks.

8:06:39I think it sucks when there's a bug in a product

8:06:41and the company doesn't apologize.

8:06:43I just think that's morally wrong.

8:06:45And then what we'll do is we'll go through the logs,

8:06:47and this is something that no human would ever do by themselves.

8:06:50We'll see everyone else who was affected by that issue.

8:06:53Because where there's smoke, there's fire.

8:06:55So you find the 17 other people that hit that same obscure error.

8:06:59They remember it, probably, and you proactively tell them.

8:07:01How many times have you gotten an email from some product that says,

8:07:04hey, I know that you saw an error yesterday and that was really annoying.

8:07:07I'm really sorry about that. Here's $10. We fixed it.

8:07:09And by the way, that, it's a self-perpetuating cycle

8:07:12where then people who get that know that you care

8:07:14and they're going to send more feedback in the future.

8:07:17And then you ship those all out and then, you know, boom.

8:07:19And that's the cycle.

8:07:21That, people talk about vibe-coded products being junk.

8:07:25AMP is basically 100% built with AI

8:07:29and people say it's very high quality.

8:07:31And this is one of the things that you can do differently with an agent.

8:07:34But there's no way in hell you could do this

8:07:35if you had to go through a PM or go to the team that owns this bug

8:07:38and the designers each time.

8:07:41Dictation.

8:07:42Who dictates to their agents?

8:07:45Yeah?

8:07:45Wow, that's pretty good.

8:07:47That's a lot more than I thought.

8:07:49It is the fastest way to get bits of information

8:07:52from your brain to the agent.

8:07:54And I think that there's probably something around it

8:07:59ushering in the return of remote work.

8:08:02Because I was just in an office today

8:08:04with Biong, another AMP co-founder, dictating,

8:08:06and it was very annoying.

8:08:09Dictation, if you're not doing it yet, you've got to do it.

8:08:12Just overcome the embarrassment.

8:08:16Channel Nathan Fielder and tell yourself that you can withstand any amount of awkwardness as you talk.

8:08:22We've hooked up our agent to a lot of different tools.

8:08:25I think a lot of companies have gotten here to this point.

8:08:29We've been doing this in production for a long time.

8:08:32And what we've found is the more that we start using these tools,

8:08:36where just the agent is using it directly,

8:08:38we don't even need the software product on the other end.

8:08:40And it's a very small number of products

8:08:42that we think actually have sticking power for us.

8:08:45So, you know, we built some new things in AMP,

8:08:50for example, a CRM.

8:08:51And a year ago, you heard people talking about,

8:08:54oh, no one's going to Vibecode Salesforce from scratch.

8:08:56And yeah, that's totally true.

8:08:57Why would you want to?

8:08:59Have you ever used it?

8:09:00Would you be proud if you Vibecoded that

8:09:02and that came out the other end?

8:09:03And also, you've used like 2% of the features of Salesforce.

8:09:07So actually, you know, people ridiculed this idea,

8:09:11but actually, would you code the 2% subset of Salesforce features

8:09:17and then another 2% that integrate with the rest of your stack

8:09:21in the most perfect way because the agent is so good at that?

8:09:25And that, you know, 4% of Salesforce total,

8:09:27that's like the easy shit,

8:09:29and you know what you want out of that better than Salesforce,

8:09:31and you certainly don't want to spend your time

8:09:33talking to some Salesforce product manager

8:09:34and hearing from them,

8:09:36I'm going to advocate with my PM and my executive team

8:09:38to get that on our Q4 roadmap, all that bullshit.

8:09:42So compared to that,

8:09:43it's actually getting easier and easier

8:09:46to just build the tools that you want from scratch.

8:09:50And this goes back to some of the existential

8:09:53kind of dread but also mind-blowing feeling

8:09:56that we felt when we first tried an agent.

8:09:57This is what

8:10:00we kind of thought would happen, that it would change everything about the software industry.

8:10:05If Salesforce, which is like the king cobra of SaaS, they have the most reliable customers,

8:10:12most reliable renewals, all that.

8:10:13They like invented the category.

8:10:15If we're starting to see, you know, why would we use them?

8:10:19Well, everything is starting to fall.

8:10:20And all of SaaS starts to break down if you can no longer assume that you can pay a salesperson 100K for closing a deal, and that deal's going to last for 10 years, and it's going to get bigger by a little bit.

8:10:32All of that is called into question now.

8:10:34So if you're at a software company, and that is how you ultimately make money, and you're trying to ring the bell, you're trying to raise the alarm here, absolutely raise it.

8:10:46and get out of the cage that you are in

8:10:49because, in my opinion,

8:10:54once you have seen how the new kind of companies

8:10:57that are two orders of magnitude smaller,

8:10:59where everyone can do everything

8:11:00and where everyone has skin in the game,

8:11:02then you don't want anything else.

8:11:04And so this is what we call this new kind of company

8:11:06where we take that old org chart

8:11:08and now we just got 21 people on AMP.

8:11:12We have no PMs.

8:11:14Everyone talks to customers.

8:11:15Brady is this guy who is an SDR at Sourcegraph,

8:11:18really smart guy.

8:11:19I love the guy.

8:11:20And one day he's like,

8:11:21I'm going to make a wire,

8:11:23ACH wire transfer thing

8:11:24so customers can pay us, you know,

8:11:25if it's too big for a credit card.

8:11:27And he's like two years out of college

8:11:29and he's just doing that.

8:11:30And nobody knows on the other end.

8:11:31It's like that old New Yorker cartoon.

8:11:33On the internet, nobody knows you're a dog.

8:11:34You know, nobody knows that he's an SDR,

8:11:36that we're all kind of, you know,

8:11:37devs and doing everything.

8:11:38But you can.

8:11:40And you also get people

8:11:41that are really real with customers.

8:11:43And I think sometimes customers need real talk.

8:11:45So Alex Kemper on our team,

8:11:47just today, he was like,

8:11:49hey, to a customer who wanted our stuff,

8:11:52that sounds like we're just going to get bogged down

8:11:53in a bunch of BS,

8:11:54and I don't think that's a good use of anyone's time.

8:11:56If you can get to a place where you have people

8:11:59that feel empowered to say that

8:12:00and to truly say the best thing for the customer,

8:12:02that's great.

8:12:03You're not going to get that out of a salesperson

8:12:04who is commissioned.

8:12:06We have, this is some people's favorite part,

8:12:09we have one meeting per week,

8:12:10and then everything else,

8:12:11the guidance is follow your energy.

8:12:14You couldn't run most companies like that,

8:12:16but if everyone at the company has a massive stake in the company,

8:12:19take 100% and divide it by 21,

8:12:22and all that, you can actually trust people.

8:12:25Because again, when people have skin in the game,

8:12:27it makes them better at everything they do.

8:12:29It's like an incentive to make them think whole company,

8:12:32to make them do more, to make them work harder.

8:12:34And that's why I included Saturday and Sunday as well on this.

8:12:39And we are shipping just so much more.

8:12:43I think that AMP, for many people, is a product that they love.

8:12:47We also have a great business,

8:12:48and we're serving as proof that this new kind of company

8:12:51that is profitable, that's more than 100 million ARR,

8:12:55that is doing so on a dollar-in, dollar-out basis

8:12:58that's 40 to 50 times more efficient

8:13:00than old-fashioned companies here, that that can work.

8:13:04And so if this is appealing to you,

8:13:07if you want to push your company in this direction,

8:13:09if you want to go start a company like this,

8:13:11then reach out.

8:13:12I'm happy to help.

8:13:14And my guidance is just get out of the cage.

8:13:17I've heard from so many people who say,

8:13:19I hate that there's a gossip channel

8:13:20with the people at my company.

8:13:22We're all talking about the change.

8:13:23You know what?

8:13:24The longer that you are in the gossip channel,

8:13:26the longer that you are at a company

8:13:27getting paid a lot of money

8:13:28and you're really smart

8:13:28and you're not doing shit about it,

8:13:30you're starting to become part of the problem.

8:13:32And the longer that you let yourself

8:13:34be just a developer

8:13:36when agents have completely changed the game,

8:13:39you're really hurting yourself.

8:13:40So if this is the one thing that you take away,

8:13:45just get out of that cage,

8:13:46let agents really shape how you work,

8:13:49and get to a company that's willing to be shaped by the agents.

8:13:53Thank you.

8:13:54And if you want to try AMP, you can get up there.

8:13:58You can copy that.

8:13:59I've got more hats, so find me afterwards.

8:14:01And I'll probably be getting dinner at Chipotle or something,

8:14:03so come find me if you want to chat about all this stuff.

8:14:07All right, thank you all.

8:14:08Thank