AI Engineer World's Fair 2026

Inside the AI Economy: What Stripe's Data Reveals — Nilofer Rajpurkar, Stripe

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Inside the AI Economy: What Stripe's Data Reveals

Nilofer Rajpurkar traces how fast-growing AI companies build, reach international customers, combine subscriptions with usage pricing, and prepare their businesses for agents as buyers.

From a talk by Nilofer Rajpurkar

At a glance

Ideas worth remembering

  • Stripe's payment demo combines business-specific recommendations, agent skills, MCP tools, and CLI sandbox provisioning to reach a test subscription flow inside Claude.

  • International demand requires local purchase support: currency presentation, payment methods, tax collection, and country-level conversion measurement.

  • Hybrid pricing pairs a predictable subscription with usage-based value capture; real-time spend visibility helps customers understand the resulting costs.

  • Earlier enterprise sales and new channels require coordinated onboarding, pricing, support, customer records, and product catalogs. Agents also need a path from discovery through activation.

Revenue growth is accelerating—and consumer spending is following

AI revenue growth in Stripe's data rose from 120% in 2025 to 175% a year later. That second figure means revenue reached roughly 2.75 times its previous level. Nilofer Rajpurkar, a product lead working on Stripe's agent and developer experiences, uses that acceleration to introduce four patterns among top AI companies: faster building, international sales from the outset, changing pricing models, and earlier adoption of new ways to sell.

The company examples make the pace tangible. Rajpurkar cites Lovable reporting $100 million after eight months and $400 million eight months later; Cursor reaching a $1 billion run rate in two years, then doubling it in three months; and Anthropic growing from zero in January 2023 to $1 billion two years later, followed by a reported $30 billion. These are examples presented in the recording, with differing revenue descriptions, rather than a standardized comparison of company performance.

Stripe's consumer product Link supplies another view. The number of consumers adopting AI products rose from just under six million to over fourteen million in a year. Among top Link buyers, monthly spending on AI tools and services approached $360, up from $183 three months earlier. That spending figure describes the top buyers, rather than the typical consumer. Rajpurkar reads the pattern as AI becoming a critical utility: something people depend on enough to keep paying for.

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Faster building reaches the first paying customer

The first pattern begins upstream of revenue. In the charts Rajpurkar describes, iOS app releases were declining in late 2024, then grew at 24% month over month as agentic coding tools arrived. Delaware business incorporations showed a similar upward turn. The timing suggests a connection worth investigating; it does not by itself isolate how much growth the coding tools caused. More generally, the recording does not specify the sampling or controls behind Stripe's comparisons, so its figures describe observed patterns rather than guaranteed effects.

The opportunity extends beyond nontechnical founders building through hosted platforms. The share of technical founders also grew by 7% over a year in the data presented. For technical teams comfortable working locally with tools such as Cursor or Claude, the change is compression: work that once occupied a team for months can fit into a much shorter build cycle.

Does that speed reach monetization? Stripe's partner-platform cohorts provide the more useful test. Among some nontechnical users building with Lovable, Vercel, or Replit, each successive monthly cohort reached a paying customer faster. The latest cohorts went from a product to a paid customer in less than six weeks. Comparing cohorts makes the change visible across generations of builders, rather than relying on a single unusually fast launch.

Monthly sandbox cohorts reach first charge sooner; the slide highlights under six weeks and a fourfold higher first-charge rate.Open full source frame
Monthly sandbox cohorts reach first charge sooner; the slide highlights under six weeks and a fourfold higher first-charge rate.
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Vibe Check: from a business description to a test subscription

The Vibe Check demo shows what removing integration work looks like in practice. Inside Claude, Rajpurkar describes a new business and asks for subscriptions and invoicing support. Claude recommends Stripe. Adding Stripe's MCP server and agent skills supplies tools and integration guidance that help turn that broad recommendation into a specific implementation.

What business input changes the integration? Stripe's integration recommender MCP tool asks where the customers are located. Rajpurkar answers the US and EU, and Claude recommends Stripe Tax because the digital subscriptions sold in the EU require VAT calculation. It also recommends Stripe Checkout over card elements for its better subscriptions integration. The useful distinction is between choosing a payment provider and choosing a suitable combination of its products: customer geography informs the tax recommendation, while the subscription model informs the checkout recommendation.

Claude then provisions a Stripe sandbox through a new CLI command without requiring Stripe credentials upfront. It obtains sandbox API keys and, as described in the demo, stores them securely. This removes an interruption that would otherwise send the developer out of the coding environment to set up an account or retrieve credentials. The demonstrated environment is a sandbox; the completed payment flow is a test flow.

After consulting more agent skills, Claude asks permission to use MCP tools to build the product catalog. Rajpurkar agrees, then skips forward to the completed website. A subscription button opens a checkout form; entering test card details and clicking Subscribe processes a test payment. The observable result is an end-to-end customer subscription path available without leaving Claude. The recording skips part of the implementation, so it demonstrates the resulting flow without exposing every intervening code change.

The practical advice follows three parallel decisions:

  • Prioritize developer productivity. Treat shorter build times as a business priority. Stripe's tools include integration guidance and guardrails for sensitive actions such as money movement, though the demo does not explain those guardrails' implementation.
  • Build, sell, and iterate concurrently. Customer acquisition should begin while the product is developing, rather than waiting for a long construction phase to finish.
  • Build differentiators; buy building blocks. Keep engineering effort on the parts that distinguish the product, while using existing services to enable them.
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International customers arrive before international offices

The older SaaS expansion story starts at home, then adds a country manager and an overseas office once the business is ready. Stripe's comparison puts the older model at 25 countries in year one and 50 by year three. Top AI companies instead sell to paying customers in 48 countries in year one and 120 by year three. The unit matters: these are countries with customers, rather than countries where a company has established an office.

Gamma, an AI-powered slide and website builder based in San Francisco, illustrates the shift. Rajpurkar cites more than $100 million in first-year revenue, with the majority coming from outside the United States. Across the top AI companies in Stripe's comparison, revenue from outside the home market reached 48%, up from 33% three years earlier. International demand has become a substantial part of the business model.

The geography includes both large established economies and emerging concentrations of AI spending. The United States, Japan, and Germany appear among high-spend countries; Brazil, India, and South Korea are highlighted as additional hotspots. Capturing that demand requires customers to be able to buy in familiar ways. Stripe observed almost 18% higher cross-border revenue among companies presenting prices in local currency, and greater than 7% conversion uplift among companies supporting at least one local payment method.

The Vibe Check tax recommendation is one piece of this broader localization work. Stripe's agent skills also guide agents toward local currency presentation and local payment methods. That embeds market-specific integration knowledge in the build process, reducing how much a developer must discover independently.

Global readiness therefore has three distinct jobs:

  • Localize the purchase. Present prices and payment methods suited to the markets being served.
  • Automate tax collection. Account for obligations that vary with the customer and market.
  • Measure country-level performance. Track revenue and conversion by country so weak purchase flows can be found and improved.
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Subscriptions provide predictability; usage captures growing value

Pricing changes when software does more of the work. In Rajpurkar's example, a company might spend $10,000 on Zendesk and then hire support representatives to handle tickets. Intercom's Fin instead manages and resolves support requests. That makes completed work a possible unit of value: resolutions, commits, or workflows completed. The pricing question shifts toward how to communicate and charge for those outputs.

Earlier software transitions also changed the purchase model. A relatively stable on-premises installation suited a one-time license; continuously updated cloud software suited a subscription. AI has no settled equivalent yet. Rajpurkar explicitly calls it “the early innings,” then turns to hybrid models emerging in Stripe's data.

How do the two pricing components divide the work? Replit began with flat subscriptions, then added credits as AI became central to its product. The subscription gives users predictability; usage pricing lets revenue scale as customers consume more. Rajpurkar cites Replit's aim of $1 billion ARR that year as an ambition, rather than an achieved result. She also reports that two in three Forbes AI 50 companies use some form of usage-based pricing, with many combining it with subscriptions.

Usage pricing creates its own product requirements:

  • Use the customer's language. Developers may understand tokens; enterprise customers may think in seats. Choose units that help buyers understand the value they receive.
  • Show spending before the bill arrives. Real-time usage and spend visibility let customers understand accumulating costs. Surprise bills can undermine retention—the electric-bill joke lands because few people open one expecting a pleasant surprise.
  • Offer credits upfront. Exchanging money for product credits moves the purchase decision ahead of individual actions, letting users concentrate on what they accomplish during use.

Credits and spend visibility need to work together. Credits can reduce the mental accounting attached to every action, while visibility keeps consumption understandable before the next bill. Both belong in the usage experience, alongside the pricing page.

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Enterprise, channel sales, and agents change how products are discovered

The next compression happens in distribution. The familiar progression—launch a self-serve product, attract startups organically, then add enterprise sales years later—is happening much sooner. Many companies in Rajpurkar's account begin enterprise sales during year one. Cursor started with a self-serve developer model in 2023, then quickly built a sales-led motion to land enterprise contracts.

Other sales routes are growing alongside direct sales. Customers buy Anthropic and OpenAI services through their cloud providers, while AI products introduce marketplaces through which other businesses can sell. Each route changes where a customer discovers a product and how the purchase happens.

Agents add another kind of buyer. Rajpurkar questions how much familiar human pricing psychology—$9.99 instead of $10, or good/better/best packaging—will matter to them. The more concrete signal is documentation traffic: agent traffic to Stripe Docs grew 10× in 2025. The chart described in the recording shows human and agent traffic converging. Her expectation that agents would read far more documentation than humans by the end of 2026 is a forecast, separate from that observed growth. Documentation is becoming a discovery route as well as an implementation aid.

Stripe Docs page views by month: human traffic remains higher, while AI traffic rises toward it by early 2026.Open full source frame
Stripe Docs page views by month: human traffic remains higher, while AI traffic rises toward it by early 2026.
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A new sales motion changes the systems underneath

Adding a sales route requires changes below the point of sale. A new channel can demand different product behavior, onboarding, pricing, and organizational support. An enterprise customer needs a different support arrangement from the long tail of self-serve users. Treating the change as a business-model decision makes those dependencies visible before a new sales team or marketplace exposes them.

Revenue infrastructure becomes especially important when years of expansion happen in months. Slowly growing companies could bolt on separate tools over time. Under compressed timelines, the seams between them become liabilities as customers move across sales routes. The proposed foundation is one representation of the customer, one product catalog, and unified data models across the services.

That foundation still needs explicit rules for movement: how a self-serve customer becomes an enterprise customer, and how pricing changes during the transition. For agents, the requirement reaches further. An agent should be able to discover, evaluate, and activate the product without a human in the loop. Discovery alone is insufficient if onboarding or activation still requires an exclusively human interaction.

The ending brings the four patterns back to the builder's choices: shorten the path to a working product, make international purchases possible early, connect pricing to value, and prepare enterprise sales sooner. Stripe's stated role is to supply the infrastructure that helps builders monetize and move faster. The Vibe Check demo gives that ambition a concrete scale: a business description becomes integration decisions, a sandbox, a catalog, and a test subscription flow inside the development environment.

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Read the complete timestamped transcript
  1. 0:12

    Good morning, everyone, and thank you for joining us here today. My name is Nilofer Rajpurkar, and I'm a product lead at Stripe. I work on our agent and developer experiences team, and these are increasingly becoming one and the same. At Stripe, we work with some of the fastest-growing AI companies, many of who are in this room today, and we get a front row seat into what's working, what's not, and how these companies scale. So today, I'm excited to show you some data from what we are seeing

  2. 0:42

    about how companies are building.

  3. 0:46

    So there's a few patterns that we're seeing across the top AI companies. First, they're building faster. I think we can all see this happening in real time. Next, they're selling globally by default. On day one, the entire world is your market. Third, they're pricing for the AI economy. Ten years ago, subscriptions was the hot new model on the block, but this just doesn't work anymore. And last, they're adapting to new go-to-market motions very quickly. So this is a bit of a big picture of what we're

  4. 1:16

    gonna talk about today. And before we jump in, I wanna ground us in a little bit of data. So in twenty twenty-five, we saw AI revenue grow by a hundred and twenty percent. A year later, we're seeing that now grow by a hundred and seventy-five percent, almost tripling. And so AI revenue growth isn't slowing down. In fact, it's on a tear, and, uh, this is, uh, what we're, we're gonna be, uh, talking a little bit more about today. And the folks who are at the top of those AI companies are even more

  5. 1:45

    remarkable. Take Lovable, for example. They re- uh, reported a hundred million in eight months, and then eight months later, reported four hundred million. Cursor had a one billion run rate in two years, and then just three months later, doubled to two billion. Anthropic shared that they went from zero in January twenty twenty-three to a billion just two years later, and now they're at thirty billion. So the growth rate here is really wild. But it's-- we're not just seeing this in our B2B

  6. 2:15

    data. We're seeing this in our consumer data with our consumer product Link as well. Our Link data shows that consumer adoption of AI products doubled from just under six million to over fourteen million in the span of a single year. And all of those customers are spending more as well. Our top Link buyers are spending almost three hundred and sixty dollars a month on AI tools and services, up from a hundred and eighty-three dollars just three months ago. So that's almost doubling in the span of a quarter. This is more than the average American

  7. 2:45

    spends on phone, internet, and streaming services combined. But the difference is users aren't treating this like a streaming service they might drop tomorrow. AI tooling is becoming a critical utility for them. So we talked a little bit about revenue growth and adoption doubling, but the question is, what's really behind all of this growth? So I'd love to jump in with our first pattern that I mentioned, which was building faster, and talk a little bit about speed. So just like you no longer need months of engineering to accept a payment,

  8. 3:16

    you no longer need months of engineering work to build and ship software. As of late twenty twenty-four, iOS apps were, uh, releases were declining. And then you can see agentic coding tools started to hit, and that growth rate has grown quite, uh, substantially to twenty-four percent month over month. And we saw a very similar pattern with Delaware incorporations of new businesses as well. You can see where the graph starts to take off, again, aligning with the release of these agentic coding tools.

  9. 3:46

    So everyone's talking about these non-technical founders who are vibe coding their way to new businesses, and yeah, that's definitely true. But what we found interesting is that the share of technical founders is actually growing as well and grew seven percent in the span of a year. Many of you in this room are technical, and you're probably doing in a week now what was taking teams entire months to do. And so what's really here, uh, salient here is that the speed is now available for everyone, from the non-technical founders who are hosting and building using developer

  10. 4:16

    platforms or for the technical founders who are comfortable using things like Cursor or Claude locally. It's never been faster to build and monetize a product.

  11. 4:30

    And we actually see this in, in some of the data of developer platforms who are partnering with Stripe. So for some of our non-technical users who are building with Lovable, Vercel, or Replit, we're seeing something interesting in the data. Each successive monthly cohort is getting to a paid customer faster and faster. In fact, our latest cohorts are getting from a product to a paid customer in less than six weeks.

  12. 4:56

    And that speed is available for a technical founder as well. So this should, uh, this experience gets better with some of the work my team is doing at Stripe, releasing things like our MCP server and agent skills and steering. So I'd love to take you through an example. Here, I've got a new business, Vibe Check, and I am ready to add payments. So I'm gonna jump into Claude, describe a little bit about my business model, and tell Claude I'm ready to add subscriptions and invoicing support. Claude correctly recommends building with Stripe. And it gets pa-- it gets more

  13. 5:26

    powerful when you add in our MCP skills and, uh, our MCP server and our agent skills. But that, uh, information makes Claude deliver a better recommendation of how it should build the Stripe integration. So it uses our Stripe integration recommender MCP tool to ask me a little bit, uh, more information so that it can build the right integration for me. It's asking me where my customers are located, so it can decide if it should recommend Stripe Tax or not. It knows to recommend Stripe Checkout over card elements because

  14. 5:55

    Checkout has a better subscriptions integration. So I'll go ahead and tell Claude that my customers are located in both the US and the EU. And it tells me, "You probably want to go ahead and use Stripe Tax," which it learned from our agent skills, because in the EU, my digital subscriptions are subject to a VAT calculation. And I am not a tax expert, so I'll go ahead and take advantage of that. You can also see that Claude is provisioning a new Stripe sandbox for me. This is done via a new CLI command where an

  15. 6:25

    agent is able to create a Stripe sandbox without me needing to provide any Stripe credentials upfront. It goes ahead and grabs API keys for the sandbox and stores them securely. And so now I'm able to get to a working end-to-end demo without having to exit Claude and see that checkout working completely. So Claude's gone ahead and managed my keys for me, and then is taking a look through the rest of our agent skills to make sure it delivers the right recommendation. It's now ready to ask me if I want to use the MCP tools to go ahead and build out my product

  16. 6:55

    catalog, and I'll say yes. And we'll skip a little forward to a completed product here. So now I have a subscription button on my website. I'll go ahead and click subscribe, and I can see a fully working checkout form ready to go for me to test this out. I'll provide some test card details, go ahead and click subscribe, and I can see that test payment process. And there you go. Now I can see a full end-to-end flow of what my customers will see when trying to subscribe to my website without ever having to have

  17. 7:25

    left Claude. So what does this mean for you in practice? First, you need to obsess over developer productivity. The best teams who are doing this are treating this like a priority and not as an afterthought, because build times are compressing to be smaller and smaller. Our tools that we're building, like our MCP server, our agent skills and steering, as well as agent guardrails for sensitive, uh, actions like money movement, should help you throughout this process. Next, you need to build, sell, and iterate

  18. 7:55

    all at the same time. The old playbook of building and taking a while before you get to your first customer just is too slow for the reality that we're living in. The best, uh, teams are doing this in parallel. And lastly, when confronted with build versus buy decisions, top AI companies are doing both. They're building the things that they've identified are, uh, differentiators for them and buying the building blocks that they need to enable that. Okay, so building fast is one thing, but where you sell is just as

  19. 8:25

    important. So let's talk about what it means to sell globally by default. The old pattern here was that as a SaaS company, I would focus on my home market, and then once I feel good, start to expand into some other markets. A, I might go hire a GM in London, build a new office, and boom, now I'm an international company. But that just doesn't work anymore, and is far too slow for what we're seeing with the top AI companies. The old SaaS model would have had you in twenty-five countries in year one, and then fifty

  20. 8:55

    countries by year three. But our top AI companies are blowing that out of the water. In year one, they're selling in forty-eight countries, and by year three, they're in a hundred and twenty different countries. And this isn't about having a presence in those countries. It's about real paying customers in those places. Gamma is a great example of this.

  21. 9:17

    Perhaps. They, they are. Let me tell you about them. So they, uh, are an AI-powered sli- slide and website builder, and they reported over a hundred million in revenue in their first year. Although they're based in SF, their, uh, the majority of their revenue is actually coming from outside of the United States. And so what we're seeing is that they're not the exception anymore. They're actually the rule of how these top AI companies are building.

  22. 9:44

    Might get some slides back. I'll keep talking anyway. And what we're seeing is actually across those top AI companies, forty-eight percent of that revenue is coming from outside of their home markets. So that's nearly half of every dollar that top AI companies are making. And so what we're really noticing here with this being up from thirty-three percent three years ago, is that global revenue is no longer a bonus for your business model. It's actually becoming critical for how your business makes money.

  23. 10:14

    How we doing on slides?

  24. 10:18

    Maybe?

  25. 10:21

    All right. Okay, so I, I, I'll keep, I'll keep walking us through here. Um, let's, uh, talk a little bit about some data that we're seeing, uh, of where people are spending the most on AI on Stripe. I'd show you a fancy map, so just pretend. Um, what we're seeing is that some of the highest spend is coming from countries with the highest GDP. Unsurprising, right? So countries like the United States, Japan, Germany. But what's more interesting is some of the hotspots that are emerging, uh, of where people are spending the most.

  26. 10:51

    This is in countries like Brazil and India and South Korea. And so it's clear that there's demand for AI services and tooling in those countries, but how do you make sure that you are capturing it? One way that we make... that you can make sure you do this is by meeting your customers' expectations and selling in currency that matches what they're used to and local payment methods that they know you want, they want you to support.

  27. 11:17

    In fact, we saw that companies who present prices in local currency saw almost eighteen percent higher cross-border revenue, and that companies who present and support at least one local payment method saw a greater than seven percent conversion uplift. And agents are, uh, increasingly knowing how to do this with our Stripe skills. You saw as we walked through the demo, Stripe, uh, the agent recommended that I use Stripe Tax, but it's more than just that. Through our skills, an agent knows that they should support local currency presentation and local payment

  28. 11:47

    methods so that you can help, uh, so they can help you optimize for selling in those local markets. You no longer need to be an expert in the markets that you are selling in because Stripe already is and can help you with that. So here's a few things to think about to pressure test your global readiness. First, localize your prices and payment methods in the markets that you're going to be go sell, uh, going to be selling in. Next, automate tax collection because nobody wants to get in trouble because they didn't know the tax rules.

  29. 12:17

    And last, track your revenue and conversion performance by countries and optimize ruthlessly.

  30. 12:25

    Okay, so let's talk a little bit about how pricing is changing for the AI economy because the models we're used to aren't quite working anymore. We're used to thinking about the value of software as a tool. You might spend 10K on Zendesk and then go buy, uh, go hire some customer support representatives to actually handle the customer support tickets that are coming into you. But AI is fundamentally shifting how we think about that value. As products gain agentic, uh, capabilities, we're actually able to see them

  31. 12:55

    deliver on value, and we can think about their value as a, as an output of that result. For example, Intercom's Fin actually goes and manages and resolves customer support requests for you. So as we start thinking about this new model, that value actually starts to become measurable, counted in things like resolutions, commits, workflows completed, and then we're forced and incentivized to start thinking about how we price our products to actually communicate that value.

  32. 13:26

    And thinking about this repricing isn't new. We've done this every time we've had a major technology shift. We started with on-prem software where things were pretty stable after an install, and so a one-time license made sense. But then we moved to cloud, and your software was getting updated continuously, and so a subscription model started to fit the bill. And about now is where you expect for me to tell you what the right model for AI is. So I've got some good news and some bad news. The bad news is we're in the early innings. We're still figuring this out. But the good news

  33. 13:55

    is we are seeing some patterns emerge amongst our Stripe data. Take Replit, for example, a developer platform that has been around for almost a decade. When agentic coding really started to take off, they re- uh, pivoted their product and rethought their, their pricing and have since seen hockey stick growth. They started with a flat subscriptions model and then added on credits as AI became core to their product. Subscriptions for predictability for their users

  34. 14:26

    and then usage for value capture. And so the result is that Replit is aiming for a one billion ARR this year. And they're not alone in thinking about their pricing in this way. Usage-based billing is becoming critical for anybody selling AI services. In fact, two in three of the Forbes AI 50 companies have some form of usage-based pricing, and many are delivering that sort of hybrid model that Replit is. The subscription piece helps you anchor in your relationship with your customer and provide them that

  35. 14:55

    predictability, and the usage-based pil- uh, billing piece helps scale with the usage, uh, that your customer experiences as they grow. So knowing you need to be usage-based is one thing, but what does that mean in practice? Here's a few principles to think about. First, price in your customer's language. Developers think in tokens, enterprises think in seats, but more and more everyone is being, uh, exposed to and becoming comfortable with consumption. And so think about how you can communicate

  36. 15:25

    the value that your, uh, users are receiving in the way that you communicate the price. Next, you want to give your customers real-time spend visibility before they get their bill. No one has opened up their electric bill and thought, "Huh, that's cheaper than I expected." And you don't want the same to be true with users of your products. So make sure that you're communicating their real-time usage so that they understand what the, the cost is going to be at the end of the day. And this is not just a nice-to-have. It's critical to prevent user churn.

  37. 15:56

    Lastly, think about selling credits, not costs. Have your users exchange money for credits on your product upfront and one time so that when they're using your product, they're thinking about the value that they're, they're experiencing and not the dollars and cents for every action that they're taking. Okay, one more trend for us to walk through here, and this is how companies or top AI companies are adapting to new go-to-market motions. So the old pattern here was you'd build a product, you'd have a product-led, uh,

  38. 16:26

    growth, uh, uh, system here, and you would expect companies and startups to find your product organically. Then at some point in a few years, you'd transition to sales-led as you found product market fit. And what we're seeing is that process is just entirely too slow in the way that new companies are building, and many companies are actually starting an enterprise sales motion early in year one of their, uh, build. Cursor, for example, started out in 2023 as

  39. 16:57

    a self-serve model for developers, and they quickly realized they needed to build a sales-led motion so that they could go land enterprise contracts. Now, Cursor has built a really impressive sales-led motion that would've taken companies before months, if not years, to build.

  40. 17:15

    And that's not the only shift we're seeing. Yes, you're starting sales-led motions a lot earlier, but we're also seeing new motions emerge. For example, channel sales are becoming a much larger piece of the equation. Users are buying Anthropic and OpenAI services directly through their cloud providers, and many of these AI, uh, uh, products are actually introducing marketplaces so that others can do the same and sell through them as well. And then there's the billion or perhaps trillion-dollar question: How do we adapt for our new buyers, agents?

  41. 17:46

    We've spent decades thinking about human psychology when pricing products, things like $9.99 instead of $10, good, better, best systems. But the thing is, agents don't care about any of these tricks. This chart might be the most illustrative of this. So in 2025, we saw agent traffic to Stripe Docs 10X in a single year. This chart is showing human traffic to docs and agent traffic to docs, and you, as you can see, those lines are converging. And by the end of 2026, we

  42. 18:16

    expect that agents are going to be reading far more docs than humans and using that as discovery mechanisms for our products. So here's the part that most people underestimate. When you go to adapt new go-to-market motions, monit- uh, that's just the tip of the iceberg. There's a whole section that needs to move underneath. Every time you adopt a new motion, you have to adapt your product, you need to think about how onboarding is now going to change for those new channels. Your pricing model needs to adjust, and your organization needs to be ready to support this.

  43. 18:45

    Supporting an enterprise customer is much different than supporting the long tail of self-serve. So a new GTM motion really means a shift in the underlying business model of your company. Another place that's different is how, uh, companies actually build revenue infrastructure. Previously, they would bolt things on, and when you were going slowly, this was okay. When you start to compress 10 years of go-to-market infrastructure into the matter of months, the seams between each of these tools starts to become really, really apparent and becomes a liability.

  44. 19:17

    As you're thinking about your customers as channel, uh, moving across a- any of these channels, here are some things to think about in your go-to-market motions. You need to have a clear articulation of how people move from self-serve to, uh, enterprise and w- how the pricing model changes when they do. You should build unified business systems. This means one representation of your customer, one product catalog, and unified data models across each of these services. And lastly, you need to think about how you're designing for agents as buyers.

  45. 19:47

    An agent needs to be able to discover, evaluate, and activate your product without a human in the loop. Okay. So we've talked about how the top AI companies are building, selling, pricing, and adapting to go-to-market motions differently now. Building faster in the matter of hours and days, selling in 42 countries on day one, pricing for value, and starting an enterprise sales motion before they've r- raised their Series A. It's never been a more exciting or fun time to be a builder. My

  46. 20:17

    team at Stripe is focused on how we make sure that we're building the right things to empower you to monetize and build faster. So if you've got any feedback or questions on how we can better support you in that journey, we'd love to chat. Thank you so much.